Terms of Use

Effective Date: September 11, 2025

Welcome to PPL - the influencer game where YOU pull the strings!

These Terms of Use (or “Terms” for short) describe the rules of PPL’s relationship with you and apply to your use of the PPL platform, the PPL mobile application, website (the “Site”) and services, features, content accessed via the Services (referred to herein as “content”), applications, tools and widgets offered on the PPL platform and Site (together, we’ll call these collectively the “Services”). These Terms are a legal agreement, so please read them carefully. The Services are provided by PPL LLC (“PPL” or “we”). 

The term “you” or “User” refers to the person or entity accessing or otherwise using our Services.

By registering for and/or using the Services in any manner, including but not limited to phone number, name, and user name, you agree to all of the terms and conditions contained in these Terms, which also incorporate PPL’s Privacy Policy, and all other operating rules, policies and procedures that may be published from time to time on the PPL platform by PPL, each of which may be updated by PPL from time to time without notice to you in accordance with the terms set out under the "Updates to These Terms" section below. In addition, some services offered through the Services may be subject to additional terms and conditions specified by PPL from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into these Terms by reference. These Terms apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services on the Site, individual users of the Services, venues that access the Services, and users that have a page on the Services. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THESE SERVICES.

1. Your first step into the spotlight.  What is PPL and how does it work?

Have you ever dreamed of having your own influencer alter ego?  PPL is the influencer game where YOU pull the strings.  It’s like being a creator AND a creator manager, all in one.

Using PPL is an easy, fun way to role-play as a creator without the pressure of posting online.  Once you have setup a PPL account, the process for using PPL can be summarized as follows:

  • Create your own digital influencer, design your influencer’s style, and choose their vibe, style and voice.

  • As you chat with them and guide them on their path, you will also play through challenges, unlock followers, and see what it takes to grow into a star — without posting a single real video. 

  • Give them the traits you choose, dress them up, and unlock creative content ideas – and watch them become a famous creator!

Additional details on the account opening process, content ownership and licensing, as well as other terms and conditions to using our Services, are set forth below.

2. Setting up your account

In order to start using the Services, you must first register and setup an account.  

When you set up your account, you represent, warrant and covenant that you have provided PPL with accurate and complete registration information (including, but not limited to user name (“User Name”), e-mail address and/or mobile telephone number, profile name, picture and a password you will use to access the Services) and to keep your registration information accurate and up-to-date.  You will be able to use your User Name and registration information to sign in to all applications that you are eligible to use on the PPL platform.  Failure to provide accurate and up-to-date information shall constitute a breach of these Terms, which may result in immediate termination of your PPL account. 

PPL will have the right to use your registration information in connection with servicing and operating the PPL platform.  In furtherance of serving and operating the PPL platform, your registration and account information and associated data will be shared and available across all PPL products that you are eligible to access, including PPL.  You agree (i) to restrict access by any other person or entity to your password or other login information, (ii) to not knowingly use the name or email of any other person without authorization, (iii) to not use an email or profile name that is profane, offensive or otherwise inappropriate, (iv) to not allow any third party to use your login information, registration information or User account, and (v) to notify PPL of any breach of security by promptly sending PPL an e-mail to support@ppl.xyz. You agree that you will be liable for all activities that occur under your User account, even if such activities were not committed by you. PPL is not responsible for any loss or damage as a result of someone else using your User account, registration information or password with or without your knowledge. You acknowledge and agree that certain User account information (such as your account profile name and/or picture) that you provide in connection with the registration of your account will be publicly viewable by all Users of the PPL platform.

3. Who Can Use the PPL Platform.

We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of the PPL community.

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf).

THE PPL PLATFORM IS NOT FOR PERSONS UNDER THE AGE OF 13 OR FOR ANY USERS PREVIOUSLY SUSPENDED OR REMOVED FROM THE SERVICES BY PPL. IF YOU ARE UNDER 13 YEARS OF AGE, THEN YOU MUST NOT USE OR ACCESS THE PPL PLATFORM AT ANY TIME OR IN ANY MANNER. 

If you are using the Services on behalf of an entity, then you represent and warrant that you have the authority to bind that entity or organization to these Terms and you agree to be bound by these Terms on behalf of that entity or organization. 

In addition, you must not be prohibited from receiving any aspect of our Services under applicable laws or engaging in payments related to the Services. For example, you must not be a convicted sex offender or on an applicable denied party listing.

PPL complies with all applicable laws, including those pertaining to the protection of minors. We do not permit the PPL app to be used to publish, submit/receive, upload/download, post, use, copy or otherwise produce, transmit, distribute or store child pornography or content otherwise depicting child exploitation.

We have zero tolerance for predatory behavior on PPL, and we will report any discovered violation of the prohibition on child pornography or other instances of child exploitation to the National Center for Missing and Exploited Children, who works with global law enforcement agencies to investigate such unlawful behavior. We will also take steps to remove child pornography or content otherwise depicting child exploitation (or otherwise block access to the content determined to contain child pornography or exploitation) from the PPL platform. Suspected violations of this prohibition may be reported to PPL at the following e-mail address: support@ppl.xyz. For more information about online safety, visit www.ncmec.org.

Finally, we must not have previously disabled your account for violation of law or any of our policies.

4. Your Rights to Use the Services.

As between any User and PPL, PPL retains all right, title and interest in and to the PPL platform and all of its associated applications (including PPL), throughout the world, in perpetuity, including, without limitation, (i) all text, graphics, typefaces, formatting, graphs, designs, editorial content, HTML, look and feel, software, and data, (ii) all business processes, procedures, methods, and techniques used in the PPL platform, (iii) all other materials and content uploaded or incorporated into the PPL platform, including, without limitation, all PPL platform content (but excluding content uploaded by a User (defined below), which is owned by the applicable User subject to any license granted to PPL pursuant to these Terms), (iv) all associated trade secret rights and other intellectual property and proprietary rights recognized anywhere in the world; and (v) the coordination, selection, arrangement and enhancement of such intellectual property as a Collective Work under the United States Copyright Act, as amended (collectively, “PPL Platform IP”), and nothing contained herein shall be construed as creating or granting to any User any right, title or interest in and to such PPL Platform IP other than the express license granted therein pursuant to these Terms. PPL Platform IP is protected in all forms, media and technologies now known or hereinafter developed as well as by the domestic and international laws of copyright, trademarks, patents, and other proprietary rights and laws.

You acknowledge and agree that we may generate revenues, increase goodwill or otherwise increase our value from your use of the Services, including, by way of example and not limitation, through the sale of advertising, sponsorships, promotions and usage data, and except as specifically permitted by us in these Terms or in another agreement you enter into with us, you will have no right to share in any such revenue, goodwill or value whatsoever. You further acknowledge that, except as specifically permitted by us in these Terms or in another agreement you enter into with us, you (i) have no right to receive any income or other consideration from any content produced via the Services or your use of any musical works, sound recordings or audiovisual clips made available to you on or through the Services, including in any content created by you via the Services, and (ii) are prohibited from exercising any rights to monetize or obtain consideration from any content within the Services or on any third party service ( e.g. , you cannot claim content that has been uploaded to a social media platform such as YouTube for monetization).

Subject to your compliance with these Terms, including any minimum age requirements applicable to any PPL application, and to any other policies we make available to you from time to time, PPL grants you a personal, worldwide, royalty-free, non- transferable, non-exclusive, revocable, non-sublicensable license to: (a) access and use the Services for your non-commercial use or internal business use, solely as permitted by the tools, products, services, functionalities and/or features of the PPL platform, subject in all respects to these Terms, and not for redistribution of any kind; (b) download, install and use the PPL platform on one or more mobile device(s) (e.g. cell phone or tablet), which natively executes an operating system supported by PPL, and that you own or control for your non-commercial use or internal business use; and (c) use products or services offered within the PPL platform or Site.

You agree that any software that we provide you, including the PPL platform, may automatically download and install upgrades, updates or other new features and regularly send log information to our servers. You may be able to adjust these automatic downloads through your mobile device settings. These updates and upgrades are designed to improve and enhance our Services and can include bug fixes, enhancements and new modules. You consent to the installation of such software, including updates and upgrades (and authorize us to deliver such software to you) as part of your use of our Services. You may withdraw consent by ceasing to use the Services.

You may not sell, rent, lease, assign, distribute, copy, modify or host any part of our Services. As well, you may not adapt, merge, make adaptations, translations or derivative works of, disassemble, decompile, reverse compile, attempt to discover the source code or reverse engineer any part of the Services, except to the extent these restrictions are expressly prohibited by applicable law.

5. Restrictions on Content

The Services may in the future include functionality that allows you to post and share links to your content directly via social media channels (e.g., Facebook, Instagram, Tik Tok, Twitter, etc.), via email, blogs and other platforms popular with the User’s target audience.  You are solely responsible for complying with all applicable third-party platform terms as well as laws and regulations applicable to marketing and promotions when promoting their content offerings, and will never use email transfers to send spam or otherwise unsolicited, unlawful or unwanted content to third parties.

In addition, you must also always ensure your content is ethical and legal, respecting the rights of others. In addition, and without limitation to any other terms applicable to the Services, you may not produce, upload, post, send, sell, purchase, or store content (“Restricted Content”) that:

  • violates or infringes any third-party right, including any data privacy, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;

  • promotes an illegal activity or that impersonates any other person or entity, including PPL;

  • is bullying, harassing, abusive, threatening, vulgar, obscene, or offensive, or that contains extremely pornographic content, features CSAI (child sexual abuse imagery), includes graphic or gratuitous violence, or promotes violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual;

  • constitutes ‘hate speech’, whether directed at an individual or a group, and whether based upon the race, sex, creed, national origin, religious affiliation, sexual orientation, language or another characteristic of such individual or group

  • is harmful to minors in any way or targeted at persons under the age of 13 (or such other age as determined by us at our sole discretion, taking into account factors such as the jurisdiction in which you are a resident);

  • is factually inaccurate, false, misleading, misrepresenting or deceptive; 

  • spams or solicits PPL Users to purchase anything;

  • requests any form of identification or illegal content from PPL Users; or

  • interferes with the positive experience of other Users of the PPL platform, in PPL’s discretion.

  • is obscene, defamatory, libelous, slanderous, profane, indecent, discriminating, threatening, abusive, harmful, lewd, vulgar, or unlawful; and/or

  • infringes on or violates any applicable law or regulation.


    You further agree not to use the Services to:

  • upload or distribute any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data;

  • collect information or data regarding other Users, including email addresses or usernames, without their consent (e.g. using harvesting bots, robots, spiders, or scrapers);

  • disable, overly burden, impair, or otherwise interfere with servers or networks connected to the Services (e.g. a denial of service attack);

  • attempt to gain unauthorized access to the Services or servers or networks connected to the Services (e.g. through password mining); or

  • interfere with another User’s use and enjoyment of the Services.

You are solely responsible for all of your interactions with the PPL platform. In your interactions while using the Services, you agree to conduct yourself professionally, civilly and respectfully at all times. You acknowledge and agree that PPL will not be responsible for the actions of any Users with respect to any other User or content, and that PPL does not actively monitor or police the specific interactions between Users of the PPL platform and other Users or content (and has no obligation to do so). You hereby release, disclaim and hold PPL harmless from and against any and all liability resulting from a User’s interaction with, or conduct towards, any other User or content (whether online or offline). 

You agree that PPL may, but is not obligated to, access, monitor, store, and disclose your account information and any content you create on the PPL platform if required to do so by law, by performing its agreement with you, or in a good faith belief that such access, monitoring, storage or disclosure satisfies a legitimate interest, including to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of PPL or any other person.  We will only retain and use any such User content for so long as is reasonably necessary to complete any applicable moderation process. While we aren’t required to, we may also delete any content, in whole or in part, that in our sole judgment violates these Terms, are unlawful or may harm the reputation of the Service.

PPL reserves the right to determine, in its sole discretion, what constitutes harassment, mischief, or unacceptable conduct with or towards other Users or User content, and where that has occurred, and may in its sole discretion, partially or completely deny, suspend or terminate access to the PPL platform to any User that it determines has engaged in such behavior.

6. User Conduct and Responsibilities

Without prejudice to the other provisions of the Terms, when you create content on the PPL platform, you agree that:

  • You cannot use the Services in a manner that violates this clause 6 (Content ownership, permissions and responsibility) or 9 (Restrictions on Content) of our Terms, or any other applicable laws.

  • By using the Services, you warrant that you have, for any content you create using the PPL platform, all required permissions (including from copyright and other intellectual property rights owners) to distribute, sub-license, transfer, store, and/or make the content available on the Services.

  • You hereby agree that you will not create any content that is false or misleading or use the PPL platform in a manner that is fraudulent or deceptive. PPL is not liable to you or any third party for any damages arising out of or in relation to the content created by you within the PPL platform, including but not limited to, copyright protected works and/or trademarks.

  • You are solely responsible for your content. Any liability for damages relating to the content lies with the individual that creates, uses, and/or stores it within the Services. 

Providing a safe and open service for a broad community requires that we all do our part. Accordingly, when using the Services, you agree to the following:

  • You can't impersonate others or provide inaccurate information. 

  • You must provide us with accurate and up to date information (including registration information). Also, you may not impersonate someone you aren't, and you can't create an account for someone else unless you have their express permission.

  • You can't do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose.

  • You can't violate (or help or encourage others to violate) these Terms or our policies. 

  • You can't do anything to interfere with or impair the intended operation of the Services.

  • You can't attempt to create accounts or access or collect information in unauthorized ways. This includes creating accounts or collecting information in an automated way without our express permission.

  • You can't attempt to buy, sell, or transfer any aspect of your account (including your username) or solicit, collect, or use login credentials or badges of other Users.

  • You can't post private or confidential information or do anything that violates someone else's rights, including intellectual property. 

  • You can't use a domain name or URL in your username without our prior written consent.

  • You can’t decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application or widget), except to the limited extent applicable laws specifically prohibit such restriction.

  • abuse, harass, stalk, intimidate, threaten, commit violence, or otherwise act unlawful, or encourage anyone else to do so; 

  • use the Services with the purpose of or involving activities with, in, or involving countries, regions, governments, persons, or entities that are the target of U.S. or EU sanctions, unless such activities are expressly authorized, whether by general or specific license or a license exception, by the applicable governmental authority; 

  • access any non-public areas of the Services; 

  • interfere with any access or use restrictions;

  • use any data mining or data gathering or extraction methods, or otherwise collect information about the Users of the Services; 

  • send viruses, worms, malware, ransomware, junk email, spam, chain letters, phishing emails, unsolicited messages, promotions or advertisements of any kind and for any purpose; 

  • attempt to probe, scan, compromise or test the vulnerability of the Services or any related service, system or network or breach any security or authentication, unless you do so in accordance with our Responsible Disclosure Policy; 

  • use automated means to access or use the Services without our permission; 

  • allow others to use your account.

7. How to Report an Account?

If you believe that another User account has violated our rules, you can report it by sending an email to our support team at support@ppl.xyz. Please include the profile and the specific issue you are reporting. Our team will investigate your complaint and determine if any action is necessary. You will receive a response via email.

8. Rights You Give Us.

We do not claim ownership of any User Content that you upload to the Services, but you grant us a license to use it.

Our Services assist you with creating, sending, receiving and storing your content.  In the future our Services may allow users to upload their own content.

Nothing is changing about your rights in your content that you own, upload or create using the Services in the future (“User Content”). We do not claim ownership of User Content that you own, upload or create using the Services.

Instead, if you upload User Content that is covered by intellectual property rights (such as a digital image or video) on or in connection with our Services, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to (i) host, store, copy, scan, reproduce, distribute, adapt, modify, run, publicly perform or display, publish, translate, and create derivative works (including but not limited to scaling, cropping, adapting and translating) of your User Content, in each case in connection with our operating, enabling, providing, making available, commercializing and improving the Services or for promotional purposes, and (ii) to authorize other Users of the Services and other third-parties to view, access, use, download, adapt, modify, adapt, reproduce, make derivative works of, publish and/or transmit your User Content in any format and on any platform, either now known or hereinafter invented in accordance with their use of the Services.  

The foregoing license may be sublicensed by us to our service providers, partners, contractors and other persons and entities providing services for us. Notwithstanding any term of this provision, this license will survive any termination of these Terms and any deletion of your account or your User Content with respect to User Content archived in storage media (but otherwise rendered inaccessible to the public).

You further grant us a royalty-free license to use your User name, image, voice, and likeness to identify you as the source of any of your User Content.

For the avoidance of doubt, the rights granted in the preceding paragraphs of this Section 8 include, but are not limited to, the right to reproduce audio-visual recordings (and make mechanical reproductions of the musical works embodied in such audio-visual recordings), and publicly perform and communicate to the public audio-visual recordings (and the musical works embodied therein), all on a royalty-free basis. This means that you are granting us the right to use your User Content without the obligation to pay royalties to any third party, including, but not limited to, an audio-visual or sound recording copyright owner (e.g., a record label), a musical work copyright owner (e.g., a music publisher), a performing rights organization (a “PRO”), a sound recording PRO, any unions or guilds, and engineers, producers or other royalty participants involved in the creation of User Content.

Except as otherwise provided above, you can end these licenses anytime by deleting your User Content or account. Furthermore, you grant us a non-exclusive, royalty-free and fully paid, irrevocable, worldwide license, with the right to grant sublicenses, to: (1) generate anonymized or de-identified information (“Aggregated Statistical Information”); and (2) using your User Content as described in the Privacy Policy.

Through-To-The-Audience Rights.

All of the rights you grant in your User Content in these Terms are provided on a through-to-the-audience basis, meaning the owners or operators of third party services will not have any separate liability to you or any other third party for User Content posted or used on such third party service via the Services.

Waiver of Rights to Content.

By posting any content to or through the Services, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such content. You also waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection with your content, or any portion thereof. To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any content you post to or through the Services.

To learn more about how we use information, and how to control or delete your content, review these terms and our Privacy Policy at http://www.ppl.xyz/privacy. You also represent and warrant that you have all necessary rights to perform the foregoing activities in respect of the content (including in respect of content that contains personal information), having provided all notices and disclosures, obtained all applicable consents and permissions, or otherwise have all authority, in each case as required by applicable laws, to enable us to perform the Services. If you only own the rights in and to a sound recording, but not to the underlying musical works embodied in such sound recordings, then you must not post such sound recordings to the PPL platform unless you have all permissions, clearances from, or are authorized by, the owner of any part of the content to submit it to the PPL platform.

Notwithstanding any other provision in these Terms, you represent and warrant that you will comply with all laws and regulations regarding endorsements or testimonials made by you in any content, including that you will (i) make only accurate statements that represent your genuine experience with any product, good or service and (ii) make all required disclosures pursuant to the Federal Trade Commission’s (“FTC”) Guides Concerning the Use of Endorsements and Testimonials in Advertising, as such guides may be amended from time-to-time by the FTC. Follow this link for further information on complying with the FTC’s guidance: https://www.ftc.gov/sites/default/files/documents/one-stops/advertisement-endorsements/091005revisedendorsementguides.pdf.

Permission to use your username and profile picture with accounts, ads, and sponsored content.

You give us permission to show your username, profile photo, and information about your content next to or in connection with accounts, ads, offers, and other sponsored content that you follow or engage with that are displayed on PPL products, without any compensation to you. As with actions on other content and follows of other accounts, actions on sponsored content and follows of sponsored accounts can be seen only by people who have permission to see that content or follow.

While we aren’t required to, we may review, screen and delete your content and/or User account at any time if we think it may violate these Terms. You are responsible for the content that you send through the Services, including for back up of such content.

If you select a username or similar identifier for your account, we may change it if we believe it is appropriate or necessary (for example, if it infringes someone's intellectual property or impersonates another User).

We’re always happy to hear from you but if you volunteer any feedback or suggestions about PPL or the Services, you agree that you will not submit to us any feedback or suggestions that you consider to be confidential or proprietary and that we can use your feedback and suggestions in any manner we deem is appropriate without compensating you.

You acknowledge and agree that PPL may establish general practices and limits concerning use of the PPL platform, including without limitation the maximum number of days that content posted to the PPL platform will be retained by, or made available through, the PPL platform, and the maximum storage space that will be allotted on PPL’s servers on your behalf. You agree that PPL has no responsibility or liability for the blocking, deletion or failure to store any content maintained or transmitted by the PPL platform. You further acknowledge that PPL reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice to you.

9. Privacy

Your privacy matters to us. You can learn more about how we handle your information when you use our Services by reading our Privacy Policy at http://www.ppl.xyz/privacy. We encourage you to read it carefully because by using our Services you agree that PPL can collect, use and share your information in the ways described in that policy.

10. Your Account

You are responsible for anything that happens in your account, so please keep it secure. You agree that the registration information you give to PPL is true and that you’ll keep it up to date.

Also, you agree that you will not:

  • create another account if we’ve disabled one you had unless you have our written permission first;

  • buy, sell, rent or lease access to your PPL account or username unless you have our written permission first;

  • share your account sign in information with anyone;

  • log in or try to log in to access the Services through unauthorized third party applications or clients.

If you think someone has gained access to your account, please contact our Trust & Safety team at support@ppl.xyz.

If you no longer want to use our Services again, and would like your account deleted, we can take care of this for you. Please contact us via support@ppl.xyz and we will provide you with further assistance and guide you through the process. Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have added.

11. Data Charges

You are responsible for any mobile charges when you use the Services including data charges for use or the Services and/or updates or upgrades of new versions of the Services. If you’re not sure what those charges may be, please ask your provider before using the Services.

12. Ownership of PPL and Services

We, or our affiliates and licensors as applicable, retain all ownership and intellectual property rights in and to: (1) the Services, including all features, content, applications, tools, widgets and other technologies incorporated therein; (2) all Aggregated Statistical Information; and (3) all modifications, improvements, customizations, updates, enhancements, derivative works, translations and adaptations to the foregoing.

13. Copyright

Our policy allows copyright owners to request removal of any infringing materials and for the termination, in appropriate circumstances, of users of our Services who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of our users is using PPL to unlawfully infringe the copyright(s) in a work, and want to have the material removed, please provide the following information in writing to PPL LLC Attn: Copyright Takedown Request, 2232 Dell Range Blvd Ste 200 Cheyenne, WY 82009, Email: support@ppl.xyz.

Any notice alleging that materials hosted by or distributed through the Services infringe intellectual property rights must include the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed;

  • a description of the copyrighted work or other intellectual property that you claim has been infringed;

  • a description of the material that you claim is infringing and where it is located on the Services;

  • your address, telephone number, and email address;

  • a statement by you that you have a good faith belief that the use of the materials on the Services of which you are complaining is not authorized by the copyright owner, its agent, or the law; and

  • a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

PPL will promptly terminate the accounts of Users that are determined by PPL to be repeat infringers.

14. Third Party Services

If you use a service, feature or product offered by a third party (including those we jointly offer with a third party), such as logging in with Google (all together the “Third Party Services”), that third party's terms will govern their relationship with you. Please read and understand those terms and investigate any features that are important to you before using any Third Party Services. PPL is not responsible or liable for the third party terms or content on Third Party Services or actions taken under the third party's terms. PPL does not necessarily conduct a detailed review of and makes no promises about the Third Party Services. By using any Third Party Services, you agree that PPL may transfer the necessary information to the applicable Third Party Services.

15. Modifying the Services and Termination

We are always improving our Services and creating new ones. We may add or remove features, products or functionality, and we may also suspend or stop the Services at any time without notice.

We can also terminate these Terms or deactivate your PPL account or any group you have created or participated in at any time if we think you’ve violated these Terms or for any reason. We may also reclaim usernames if you’ve been inactive for at least 3 months or have violated these Terms, including by infringing other people’s trademarks.

We can remove any content or information you create on the Services if we believe that it violates these Terms, our policies or we are permitted or required to do so by law, or in response to complaints from other Users or third parties, with or without notice and without any liability to you. We have the right to remove, disallow, block or delete any posting you make on our Services if, in our opinion, your message does not comply with the content standards set out in these Terms. We can refuse to provide or stop providing all or part of the Services to you (including terminating or disabling your account) immediately to protect our community or services, or if you create risk or legal exposure for us, violate these Terms or our policies, if you repeatedly infringe other people's intellectual property rights, or where we are permitted or required to do so by law. As a result, we recommend that you save copies of any content that you post to the Services on your personal device(s) in the event that you want to ensure that you have permanent access to copies of such content. We do not guarantee the accuracy, integrity, appropriateness or quality of any content, and under no circumstances will we be liable in any way for any content. If you believe your account has been terminated in error, or you want to disable or permanently delete your account, consult our help center located at help@ppl.xyz.

Content you delete may persist for a limited period of time in backup copies. This paragraph, and the section below called "How We Handle Disputes," will still apply even after your account is terminated or deleted.

We will not be liable to you for terminating this Agreement, including for termination of your PPL account or deletion of your content. No matter who ends this agreement, you and PPL will continue to be bound by Sections 6 (User Conduct and Responsibilities), 8 (Rights You Give to Us), 9 (Privacy), 12 (Ownership), 13 (Copyright), 14 (Third Party Services), 15 (Modifying the Services and Termination), 16 (Additional Terms for Specific Services), 17 (Who is Responsible if Something Happens), 18 (How We Handle Disputes), 19 (Severability), 20 (Final Terms) and 21 (Updates to These Terms).

16. Additional Terms for Specific Services

Since we have a growing number of Services, we sometimes need to describe additional terms for specific Services. Those additional terms and conditions, which are available with the relevant Services, then become part of your agreement with us if you use those Services. For additional information on how our Services work, you can visit our Help site located at help@ppl.xyz.

17. Who Is Responsible if Something Happens.

We don’t control what people and others do or say, and we aren’t responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content). 

You agree to defend (at our request), indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with these Terms, the content you create, store or use on the Service, or your use of the Services, including any third party claims that content created, used, stored using the Services by you or through your account, infringe or violate any third party rights. You will cooperate as required by us in the defense of any claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without our prior written consent.

The Services may provide integration with third-party services. We aren’t responsible for services and features offered by other people or companies, even if you access them through our Services, as noted above under “Third Party Services”. You acknowledge that: (i) PPL is not responsible for any acts or omissions, terms and/or policies of such third-party services; (ii) that PPL is not an agent of such third-party services; and (iii) your use of those services is subject to any applicable terms and conditions between you and the providers of such services.

TO THE EXTENT PERMITTED BY LAW, PPL, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS (COLLECTIVELY, THE “PPL PARTIES”) MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE SERVICES AND ANY CONTENT OR FEATURES THEREON AVAILABLE ON THE SERVICES, INCLUDING BUT NOT LIMITED, TO THE ACCURACY, RELIABILITY, COMPLETENESS APPROPRIATENESS, TIMELINESS OR RELIABILITY THEREOF. THE PPL PARTIES WILL NOT BE SUBJECT TO LIABILITY FOR THE TRUTH, ACCURACY OR COMPLETENESS OF ANY CONTENT ON THE SERVICES OR ANY OTHER INFORMATION CONVEYED TO ANY USER, OR FOR ERRORS, MISTAKES OR OMISSIONS THEREIN, OR FOR ANY DELAYS OR INTERRUPTIONS OF THE DATA, OR INFORMATION STREAM FROM WHATEVER CAUSE. AS A USER, YOU AGREE THAT YOU USE THE SERVICES AND ANY CONTENT THEREON AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ALL USER CONTENT YOU UPLOAD TO THE SERVICES.

THE PPL PARTIES DO NOT WARRANT THAT THE SERVICES WILL OPERATE ERROR FREE, OR THAT THE SERVICES AND ANY CONTENT OR FEATURES THEREON ARE FREE OF COMPUTER VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES. IF YOUR USE OF THE SERVICES OR ANY CONTENT THEREON RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, NO PPL PARTY WILL BE RESPONSIBLE FOR THOSE COSTS. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WE ALSO DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

IN NO EVENT WILL ANY PPL PARTY BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION RESULTING FROM, OR IN CONNECTION WITH, THE USE OR INABILITY TO USE THE SERVICES AND ANY CONTENT THEREON, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF SUCH PPL PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PPL’S LIABILITY, AND THE LIABILITY OF ANY OTHER PPL PARTIES, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO U.S. $100.

18. How we Handle Disputes; Arbitration Notice

In the interest of resolving disputes between you and PPL in the most expedient and cost effective manner, except for certain kinds of disputes described in this Section 18, you agree that disputes arising under these Terms will be resolved by binding, individual arbitration.  Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms.

BY ACCEPTING THESE TERMS, YOU AND PPL ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THIS CONTRACT (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT). YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY.

Despite the provisions of this Section 18, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (c) seek injunctive relief in a court of law in aid of arbitration; or (d) to file suit in a court of law to address an intellectual property infringement claim.

If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section 18 within 30 days after the date that you agree to these Terms by sending a letter to PPL LLC, Attention: Legal Department – Arbitration Opt-Out, 2232 Dell Range Blvd Ste 200 Cheyenne, WY 82009, that specifies: your full legal name, the email address associated with your account on the Services, and a statement that you wish to opt out of arbitration (“Opt-Out Notice”). Once PPL receives your Opt-Out Notice, this Section 18 will be void and any action arising out of these Terms will be resolved in accordance with Section 20. The remaining provisions of these Terms will not be affected by your Opt-Out Notice.

Any arbitration between you and PPL will be settled under the Federal Arbitration Act and administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (collectively, “AAA Rules”) as modified by these Terms. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting PPL. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.

A party who intends to seek arbitration must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail (“Notice of Arbitration”). PPL’s address for Notice is: PPL LLC, 2232 Dell Range Blvd Ste 200 Cheyenne, WY 82009. The Notice of Arbitration must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice of Arbitration is received, you or PPL may commence an arbitration proceeding. All arbitration proceedings between the parties will be confidential unless otherwise agreed by the parties in writing. During the arbitration, the amount of any settlement offer made by you or PPL must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. If the arbitrator awards you an amount higher than the last written settlement amount offered by PPL in settlement of the dispute prior to the award, PPL will pay to you the higher of: (i) the amount awarded by the arbitrator; or (ii) $10,000.

If you commence arbitration in accordance with these Terms, PPL will reimburse you for your payment of the filing fee, unless your claim is for more than $10,000, in which case the payment of any fees will be decided by the AAA Rules. Any arbitration hearing will take place at a location to be agreed upon in Los Angeles, CA, but if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a non-appearance based telephone hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or parish) of your billing address. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse PPL for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

YOU AND PPL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and PPL agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

If PPL makes any future change to this arbitration provision, other than a change to PPL’s address for Notice of Arbitration, you may reject the change by sending us written notice within 30 days of the change to PPL’s address for Notice of Arbitration, in which case your account with PPL will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected will survive.

If this Section 18 is found to be unenforceable, or if PPL receives an Opt-Out Notice from you, then the entirety of this Section 18 will be null and void and, in that case, the exclusive jurisdiction and venue described in Section 20 will govern any action arising out of or related to these Terms.

19. Severability

If any part of these Terms is found to be invalid, illegal or unenforceable for any reason, then that provision will be severed from these Terms to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

20. Final Terms

The laws of the State of California, to the extent not preempted by or inconsistent with federal law, will exclusively govern these Terms and any claim, without regard to conflict of law provisions. To the extent that PPL receives an Opt-Out Notice under Section 18, the parties consent to the exclusive jurisdiction and venue of the state courts located in and serving Los Angeles County, California and the federal courts in the Central District of California in connection with any dispute arising hereunder. You agree that regardless of any law to the contrary, any claim or cause of action arising out of or related to PPL, the Services and/or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

All rights not granted to you are reserved by PPL and all intellectual property in the Services is owned or licensed by us.

These Terms are the final, complete and exclusive agreement between you and PPL LLC and supersede all prior agreements between us. Except where prohibited by applicable law, we reserve the right to change these Terms at any time without notice. Your continued access to and use of the Services after changes to these Terms indicates your acceptance of such changes. It is your responsibility to review these Terms regularly.

If we don’t enforce a part of these Terms, it will not be considered a waiver. You can’t transfer your rights or obligations under this agreement without our consent. The word “including” means including without limitation. We may assign these Terms in connection with a merger, acquisition, reorganization or sale of all or substantially all of its assets, or bankruptcy or other operation of law, without your consent.

If we need to contact you about these Terms, you: (1) agree to receive electronic messages from us; and (2) agree that all terms and conditions, agreements, notices, disclosures, and other messages we send to you electronically satisfy all legal requirements as if they were in writing. We agree that these Terms and all related documents are in English.

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Services or to receive further information regarding use of the Services.

21. Updates to These Terms

We may change our Services and policies, and we may need to make changes to these Terms so that they accurately reflect our Services and policies. Unless otherwise required by law, we will notify you (for example, through our Services) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Services, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account, here.

22. Notice Regarding Apple

This Section 22 only applies to the extent you are using our mobile application on an iOS device. You acknowledge that these Terms are between you and PPL only, not with Apple Inc. (“Apple”), and Apple is not responsible for the Services or the content thereof. Apple has no obligation to furnish any maintenance and support services with respect to the Services. If the Services fail to conform to any applicable warranty, you may notify Apple and Apple will refund any applicable purchase price for the mobile application to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Services. Apple is not responsible for addressing any claims by you or any third party relating to the Services or your possession and/or use of the Services, including: (a) product liability claims; (b) any claim that the Services fail to conform to any applicable legal or regulatory requirement; or (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third party claim that the Services and/or your possession and use of the Services infringe a third party’s intellectual property rights. You agree to comply with any applicable third party terms when using the Services. Apple and Apple’s subsidiaries are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary of these Terms. You hereby represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Contact Us

PPL welcomes your comments, complaints, claims, questions and suggestions. Please send us feedback at support@ppl.xyz.

PPL LLC is located in the State of Wyoming, United States of America at 2232 Dell Range Blvd Ste 200 Cheyenne, WY 82009.